Chattymatic on-boarding questionaire Maintenance

Please provide the following information to customize Chatty for your complex!

  • When we customize Chatty with your info, we will send you a code for your residents. You will also receive a pre-written email to introduce Chatty to your residents and show them how to use her service.
  • You will also receive a "Scan Me" notice you can display in your office and even on your front door in case residents come to your office and want to report a maintenance problem. Use the display to start them off. Once they enter the portal, they never have to reconnect. 

DO NOT take maintenance requests the old way!  Let Chatty show you her stuff!

Now follow the instructions below and fill out the form, hit the Submit button and meet Chatty - your new BFF!

Emergency numbers

  • Enter one or two emergency phone numbers for tenant's use in the event of fire or other emergency.
  • DO NOT allow use of the emergency numbers for non-emergency issues! Chatty is an answered prayer - but only if you let her do it for you. Chatty is best for you, best for your company and best for the tenants too!


Below you will see the Appliance List currently installed in Chatty for your tenants to choose from when asking for maintenance. Please review the list, and then go to the question Add or remove appliances below to write us to add or delete appliances. For example: 

Question: Add or remove appliances: You write in the form, "Add washer and dryer. Delete microwave." This would let us know you provide the washer and dryer for the tenant, but not a microwave.

APPLIANCES: Below are the Appliances currently listed in your chatbot:

  • Disposal
  • Dishwasher
  • Stove
  • Refrigerator
  • Microwave

Approved plumber

On the form we have a place to "List your approved plumber." IF a tenant has a plumbing problem they are required to fix themselves, like drain clogs, you can list the plumber's company name and contact information directly in Chatty for the tenant to call. You don't get that phone call, but you do get a record that the tenant called one.

Maintenance On-Boarding Questionnaire

Please note that all fields followed by an asterisk must be filled in.

Please enter the word that you see below.